We aim to ensure your satisfaction. In addition to your statutory rights, we are happy to provide a refund or exchange under the following conditions:

• The items are returned within 7 days of purchase with the original receipt.
• The item has not been used, is in its original condition, and includes all packaging, tags, and labels.

If the conditions of our refund & exchange policy are met, refunds will be processed using the original method of payment. Once we receive and inspect the item, we will notify you of the status of your refund.

If approved, we will initiate the refund to your original payment method. Please note that the refund amount will exclude any shipping charges incurred during the initial purchase.

Variation To Refund & Exchange Policy For Items Purchased With Cash on Delivery:

• Refunds can be processed by posting the item to our Online Store Returns/Exchange address.
• Items can be exchanged in-store for another product or a voucher code. If the exchanged item’s value is less than the original purchase, a voucher code will be issued for the difference.

All refunds and exchanges are subject to our refund and exchange policy conditions being met.