Terms & Conditions

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Welcome to dragodirect.co.uk - To avail the services offered at www.dragodirect.co.uk or by any of its affiliates, you must agree to the following terms and conditions. If you visit, shop, or browse at www.dragodirect.co.uk, you accept these conditions.

Please read the terms and conditions carefully. While using any current or future services offered by DragoDirect or any of its affiliates, whether or not included on the dragodirect.co.uk website, you agree to abide by these Terms & Conditions, guidelines, and conditions applicable to such service or business.

Electronic Communication

When you visit www.dragodirect.co.uk or send e-mails to us, you are communicating with us electronically. By communicating with us, you consent to receive communication from us electronically. We will communicate with you by e-mail or by posting notices on our website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communication be in writing.

Prices

All prices posted on this website are subject to change without notice. Prices prevailing at the time of placing the order will apply. Posted prices include all taxes and charges. Any additional charges or taxes will be mentioned on the website if applicable.

Shipping and Handling

We will arrange for the shipment of the products to you. Shipping schedules are estimates only and cannot be guaranteed. We are not liable for any delays in the shipments. Title, risk of loss, and damages pass to you upon the delivery of the products to you. In case reverse shipment cannot be arranged by us due to the unavailability of our logistics partners, you may be requested to send such products through any available courier services.

Return of Products by you: We will accept the return of the products, provided such return is for products that are damaged during transit, defective, wrongly delivered, the wrong product, incomplete package, etc., subject to the condition that we are informed about such discrepancies within 72 hours from the date of delivery and provided that the products are returned in their original condition.

License and Website Access

General: dragodirect.co.uk grants you a limited license to access and make personal use of this website and not to download (other than page caching) or modify it, or any portion of it, except with the express written consent of dragodirect.co.uk.

No license for commercial sale: This license does not include any resale or commercial use of this website or its content; any collection and use of any product listing, description, or pricing; copying of account information for the benefit of another merchant; or any use of data mining or similar data gathering and extraction tools.

No reproduction: This website or any portion of this website may not be reproduced, duplicated, copied, sold, visited, or otherwise exploited for any commercial purpose without the express written consent of dragodirect.co.uk.

No framing: You may not frame or utilize framing technologies to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of www.dragodirect.co.uk and its affiliates without express written consent.

Metatags: You may not use any metatags or any other 'hidden text' utilizing dragodirect.co.uk’s name or trademarks without the express written consent of dragodirect.co.uk. Any unauthorized use terminates the permission or license granted by www.dragodirect.co.uk.

Your Account

Protection of Your Account: By using this website, you agree that you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You accept responsibility for all activities that occur under your account or password.

Use by Children: DragoDirect sells products for children but sells them to adults. If you are under the age of 18, you may use dragodirect.co.uk only with the involvement of a parent or guardian. DragoDirect and its affiliates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at their sole discretion.

Risk of Loss

All items purchased from dragodirect.co.uk are made pursuant to the shipment contract. This means that the risk of loss and title for such items pass to you upon the delivery of the products.

Product Description

DragoDirect and its affiliates attempt to be as accurate as possible. However, dragodirect.co.uk makes no warranties that the product description and any other content of its site are accurate, complete, reliable, current, or error-free. If the product offered by DragoDirect is not as described, your sole remedy is to return it in its unused condition.

Site Policies, Modification, and Severability

Please review our other policies. We reserve the right to make changes to our website, policies, and these Terms and Conditions at any time. If any of these conditions are deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and will not affect the validity and enforceability of any remaining conditions.

Intellectual Property Rights

Copyright Protection: All content included on this site, such as text, graphics, logos, button icons, audio clips, digital downloads, data compilations, and software, is the property of dragodirect.co.uk or its affiliate sites and protected by UK Copyright law. The compilation of all the content on this site is the exclusive property of dragodirect.co.uk and protected by UK Copyright law. All software used on this site is the property of dragodirect.co.uk and is protected under UK Copyright law.

Trademarks

i. Protected Marks: DragoDirect, www.dragodirect.co.uk, dragodirect.co.uk & design, products, and other marks indicated on dragodirect.co.uk are registered trademarks of dragodirect.co.uk.
ii. Protected Graphics: All DragoDirect graphics, logos, page headers, button icons, scripts, and service names are trademarks or trade dress of dragodirect.co.uk. DragoDirect's trademarks and trade dress may not be used in connection with any product or service that is not of DragoDirect. All other trademarks not owned by dragodirect.co.uk or its affiliates that appear on dragodirect.co.uk or its affiliate sites are the property of their respective owners, who may or may not be affiliated with, connected to, or associated with DragoDirect or its affiliates.

Governing Law and Jurisdiction

These terms and conditions will be construed only in accordance with the laws of the United Kingdom. In respect of all matters/disputes arising out of, in connection with, or in relation to these terms and conditions or any other conditions on this website, only the competent courts of the United Kingdom shall have jurisdiction, to the exclusion of all other courts.